My wife had an appointment at our local branch of HSBC this morning, to open a couple of accounts.
They are offering a regular savings account at an extremely attractive 8% interest provided your salary get paid in to a current account with them.
However, she was refused, apparently because of a poor credit rating. We checked this ourselves, which needless to say was pretty well exemplary and then went back to the silly little girl in the bank.
However she claimed to be powerless to do anything about it and we would have to go through their complaints procedure, which incidentally she didn't know correctly herself.
I am waiting for a call back from the branch manager, but am not holding my breath.
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